Shipping & Returns

SHIPPING POLICY

Our goal is to deliver your purchase as quickly as possible. Items will be shipped within 1-3 business days of your order. We ship using either UPS or USPS, and shipment can take up to 5 business days from date of shipment. Sales tax must be charged for orders shipping in California. Shipping within the contiguous U.S. is free on orders of $100 or more. An additional charge of $20 will apply to orders shipping to Alaska or Hawaii. At this time we do not ship internationally.

If for any reason we are out of stock of an item, we will contact you via email and the item will be taken off your order. 

Orders under $100 - $12 shipping

Orders over $100 - FREE shipping 

RETURN & EXCHANGE POLICY

We hope that you love your purchase, but if  you are not completely satisfied with your online purchase, you can send it back to us for a refund.

Product be returned within 14 days of purchase to receive full refund

To be eligible for a return, your item must be unworn, unwashed and with the price tags attached, in the same condition that you received it. Original packaging must be intact and in sellable condition. 

We recommend that you send the package back to us via a traceable carrier and to insure the full amount of the merchandise you are sending back to us. Return shipment costs are the responsibility of the buyer.  We are not responsible for missing packages.

Exchanges/refunds are processed within 5 days after we receive the merchandise. You will receive a confirmation when your exchange/refunds are received and processed. 
We will refund the method of payment you used for the original purchase for the purchase price of the merchandise, excluding the shipping cost.

If merchandise is damaged in any way, please contact us by email ASAP to info

Final sale merchandise, jewelry are final sale and cannot be returned.

We have the right to deny credits if the merchandise returned does not meet our return policy requirements.

If you have any questions regarding a return/exchange, please phone or email us Monday-Friday between 10am-6pm PST. 

Phone Number: 310-375-8787

Email: lollipoptots@yahoo.com